1. Data Controller
The Data Controller is Consulenze Immobiliari, operating under the commercial brand Housing in Padova.
| Brand | Housing in Padova |
|---|---|
| Operator | Consulenze Immobiliari |
| VAT number | P. IVA 05093180288 |
| REA | REA PD-442548 |
| Info.consimmobiliari@gmail.com | |
| Phone / WhatsApp | +39 393 905 3080 |
| Central office | Via Vigonovese, 114, 35127 Padova, Camin Area, Italy |
| International student office | Via Guido Reni, 38/40, 35133 Padova, Arcella Area, Italy |
2. Processing context
Personal data is processed in the context of an agency-operated accommodation support service, not as a passive open marketplace. Processing may relate to room search, accommodation consulting, viewing organization, tenant assistance, owner communication, document support, verification tools, WhatsApp support, email support and website security.
3. Data processed
- Identification data such as name, surname, nationality, tax code, ID/passport details where needed;
- Contact data such as email, phone number, WhatsApp number and communication handles;
- Accommodation preference data such as budget, area, room type, move-in date and stay duration;
- Contractual and administrative data used for rental support, hospitality declarations, receipts and notices;
- Communication data exchanged through forms, email, WhatsApp, social channels or direct support;
- Technical data such as IP address, browser, device, access logs and security logs;
- Cookie and consent data used to manage privacy and cookie choices.
4. Purposes and legal bases
| Requests and support | To answer enquiries and provide accommodation support. Legal basis: pre-contractual measures and legitimate interest. |
|---|---|
| Agency and room-search service | To evaluate user needs, propose suitable options, organize viewings and communicate with owners or representatives. Legal basis: pre-contractual measures, service performance and legitimate interest. |
| Contracts and documents | To prepare, transmit, store or support rental-related documents. Legal basis: contractual necessity, legal obligations and legitimate interest. |
| Compliance | To comply with civil, tax, accounting, administrative or authority-related obligations. Legal basis: legal obligation. |
| Security | To prevent abuse, fraud, unauthorized access and system misuse. Legal basis: legitimate interest and legal obligation where applicable. |
| Analytics and optional tools | To improve the website and activate optional tools only where a valid legal basis exists, including consent where required. |
5. Recipients
Data may be disclosed, where necessary, to owners, landlords, representatives, IT providers, hosting providers, communication providers, professional advisors, accountants, lawyers, public authorities, courts and third-party platforms used by the user, such as WhatsApp, Google, Instagram, Telegram or email services.
6. Retention
Data is retained only for the time necessary for the purposes described, including longer periods required for legal, tax, accounting, administrative or dispute-related reasons. Contractual and accounting records may be retained for up to 10 years where required by Italian law.
7. User rights
The user may request access, rectification, erasure, restriction, portability, objection and withdrawal of consent where applicable by contacting Info.consimmobiliari@gmail.com.
8. Complaint
The user may lodge a complaint with the Italian Data Protection Authority, the Garante per la protezione dei dati personali, or another competent EU supervisory authority.
9. Security
The Controller adopts technical and organizational measures designed to protect personal data against unauthorized access, misuse, loss, alteration or unlawful disclosure.